Privacy Policy

Updated: October 15, 2023

Here at ActiviFinder we value your privacy and protecting your personal information is a top priority. We want to ensure that we collect and use information that is appropriate for the services we provide, and is in compliance with applicable data protection laws.

This Privacy Policy for ActiviFinder Inc. ("we," "us," or "our"), details in a readable and transparent manner how we collect, store, use and share your personally identifiable information ("Personal Data"). It also outlines what rights you can exercise in relation to your Personal Data and explains how to contact us if you have any questions regarding your privacy.

This document applies to anyone that uses any service provided by ActiviFinder Inc. ("Service") such as when you:

• Visit our website at ActiviFinder.com, any future websites, platforms, or applications of ours that link to this Privacy Policy.
• Engage with us in other related ways, including participating in any sales, marketing, events, or other activities or interactions, whether online or offline.

While this document focuses on safeguarding your privacy and the handling of your personal data, it doesn't detail the terms of using our Service. For guidelines regulating the use of the Service, please consult our Terms of Service.

We may modify this policy at any time to improve clarity, reflect any new practices and/or to comply with relevant regulations. If significant changes are made that affect you, we'll send a notification to the email address associated with your account. You can also determine the date of the most recent revision by referencing the "Updated Date" mentioned above.

By using the Service, you acknowledge you have read this Privacy Policy. If you do not agree with our policies and practices as described in this document, please do not provide us with your Personal Data or use the Service.

For easier navigation, this policy is organized into distinct sections. To help you navigate through them, we've provided links to each section directly below:

1. What Data We Collect
2. How We Use Your Data
3. Disclosing Your Data
4. Securing Your Data
5. Data Retention Policy
6. Data Protection Rights
7. Third Party Sites
8. Children’s Privacy
9. Cookies and Tracking
10. Contact Us

Personal Data within the context of this Privacy Policy refers to any information that relates to an identified or identifiable individual or that makes it possible to identify an individual. If the information is consolidated and/or rendered anonymous and can't be linked to a specific individual, it doesn't fall under the category of Personal Data.

We aim to collect and use only Personal Data that is necessary to provide you with the best service possible. This information includes:

Identity Data: We collect information you provide to us directly when you register, make a purchase, or interact with us, such as, first and last name, postal address, email address, phone number, and other addresses where you can receive communications.

Social Media Data: If you decide to register with us using your existing social media account details, such as Google or Facebook, we may collect data about you, including your email address, username, and profile picture.

Demographic Data: This includes your age, birthdate, and gender.

Payment Data: This includes data needed to verify a payment, such as credit/debit card brand, the last four digits of payment card, and expiration date.

Device Data: We gather data from the device you use to access our Service, which may include IP address, device and application IDs, location, browser type, hardware model, ISP or mobile carrier, and operating system details.

Location Data: This includes general details derived from your IP address like your state/province, city, postal code or neighborhood. With your consent, we can also access more precise location details from the GPS feature of the mobile devices you use to connect to the Service.

Online Activity Data: This includes details about your browsing patterns, search history, and interactions with websites and ads. This data is derived from sources like cookies, pixel tags, and web beacons.

Log and Usage Data: When you use our Services, our servers automatically record service-related, diagnostic, and usage details. This includes your IP address, device info, browser type, activity timestamps, viewed pages, feature usage, system activities, error reports, and hardware settings.

Commercial Data: This pertains to information that helps us understand your interests and lifestyle, such as your purchase history, pages you've visited, details about individuals to whom you've gifted activities or those who've gifted activities to you, as well as information on friends you've referred or who have referred you.

Vendor Data: We collect essential information from our activity vendors to support our platform's operations. This includes things like the company's legal name, business number, address, email, phone number, bank account details for payment processing, and the contact information of the business representative.

As part of our commitment to responsibly collect and utilize Personal Data relevant to our services, we want to be fully transparent with you about how we handle it. To make things clear and simple, we've listed the ways we use your Personal Data below:

Service Operation: To operate, maintain, and improve our Service. This includes processing your registration, managing your account, and ensuring that our services function properly on various devices and platforms.

Personalization: To provide, administer, and personalize our services, tailoring them to meet your preferences and anticipated interests.

Communication: To communicate with you about updates, promotional offers, surveys, feedback requests, and other relevant information related to our Service. Additionally, to send you alerts, reminders, and notifications for upcoming activities, events or offers you've shown interest in.

Order Processing: To process transactions, manage your orders, and facilitate payments, ensuring a seamless experience for your purchases.

User Support: To respond to your inquiries, comments, or complaints, ensuring that you receive the highest quality of customer service and to verify your requests made pursuant to this Privacy Notice.

Market Analysis: To conduct research and analysis about how you use and interact with our Service, enabling us to improve and innovate.

Marketing and Advertising: To evaluate your eligibility for certain types of offers, products, or services and to display interest-based ads and marketing materials that align with your activity history.

Legal Obligations: To comply with applicable laws, regulations, and court orders, ensuring that we remain in legal compliance.

Service Updates: To notify you about changes to our services, terms, or privacy policy.

Data Sharing: To share relevant information with our partners or third-party affiliates for collaborative promotions or joint ventures, as detailed in the "Disclosing Your Data" section of this policy.

Feedback Collection: To collect reviews, ratings, and feedback to enhance our service offerings and understand areas of improvement.

Promotions: To manage and offer rewards, conduct surveys, organize contests, or facilitate other promotional endeavors and events.

Business Transitions: In the case of a merger, acquisition, or sale, to facilitate the transfer of Personal Data as business assets.

Security: To authenticate accounts, tackle malicious conduct, identify and counteract fraud and misuse, and uphold a safe and dependable environment for our users.

Networking: To allow you to connect and interact with other users on the platform, fostering a community of users with shared interests.

Technical Support To troubleshoot technical issues you might face while using our platform, ensuring smooth navigation and user experience.

Location-Based Services: To offer location-based promotions, deals, or suggestions tailored to your vicinity.

We may disclose your Personal Data to the following categories of recipients or in the following circumstances:

Other Users: Public profile information like your name, photo, comments, ratings, reviews and other information associated with your account may be visible to other users.

Activity Vendors: We may share your Personal Data with our Activity Vendors in order to provide you with the services you request, such as to facilitate, fulfill and verify your purchases.

Third-party Providers: We may share your Personal Data with third-party providers who perform a variety of services on our behalf, such as customer support, market research, data storage, payment processing, email transmission, and managing digital content, as well as with other organizations in order to combat fraud or criminal activity, to protect our rights, users, and business partners, or as part of legal proceedings affecting us.

Business Partners: We may share your Personal Data with our business partners, affiliates and subsidiaries who may only use the Personal Data for the purposes described in this Privacy Policy.

For Legal Reasons: We may share your Personal Data for legal reasons, including meeting legal requirements, responding to official requests, court orders, or subpoenas, and fulfilling auditing, compliance, and corporate governance duties. This might involve sharing information with law enforcement entities, regulatory bodies, and courts in the United States, Canada and other countries where we have operations.

Business Transition: We may share your Personal Data in the event we go through a business transition such as a merger, acquisition by another company, bankruptcy, reorganization, or sale of all or a portion of our assets.

With Your Consent: We may share your Personal Data with other parties not described in this Privacy Policy only with your explicit consent.

We deeply value the trust you place in us by sharing your Personal Data. Ensuring the security and confidentiality of your Personal Data is not just a technical requirement for us, but a commitment we uphold. As a testament to this, we consistently enhance our administrative, technical, and physical measures to safeguard your Personal Data from unauthorized access, misuse, loss, or damage.

Some of these key measures include:

• Employing high-standard encryption technologies to safeguard the data transmission between your browser and our servers.
• Implementing strong encryption practices to secure our database and backups, adhering to respected and widely-accepted industry norms.
• We have established procedures to deter unauthorized access and misuse of Personal Data.
• Our business systems and protocols are designed to protect your Personal Data, supported by both technical measures and physical restrictions that limit data access and usage to only authorized personnel during their duties.

Please note that, despite our best efforts, no internet transmission or electronic storage method is 100% secure. Therefore, we cannot guarantee its absolute security.

If you have any concerns regarding the security of your Personal Data, please don't hesitate to contact us by following the instructions provided in the Contact Us section of this policy.

We will store your Personal Data for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your Personal Data, we will either delete or anonymize such data, or, if this is not possible (for example, because your Personal Data has been stored in backup archives), then we will securely store your Personal Data and isolate it from any further processing until deletion is possible.

We follow data privacy laws that have been instituted to ensure that your Personal Data is treated with the utmost respect and care. Within these laws, you possess specific rights concerning how your Personal Data is used, accessed, and shared. In this section, we will explain those rights, providing a clear understanding of what they entail and how they safeguard your privacy.

Right to Know: You have the right to know what Personal Data is collected, used or shared. We outline both the categories and specific bits of data we collect, as well as how they are used, in this privacy policy.

Right of Access: You have the right to access the Personal Data we gather about you, and to obtain information about the storage, security and processing of that information.

Right to Consent: You have the right to give, withhold, or withdraw consent regarding how we collect, use, or disclose your Personal Data.

Right to Correction: You have the right to request the update of your Personal Data which is out of date or incorrect.

Right to Erasure: You have the right to request that your Personal Data be erased from our records.

Right to Complain: You have the right to make a complaint regarding our handling of your Personal Data with the appropriate supervisory authority.

Please note that certain information may be exempt from such requests under applicable law. For example, information that is essential for us to provide our services, fulfill our legal or financial obligations, resolve disputes, enforce our agreements, or for other business purposes may not be subject to deletion.

If you wish to exercise any of these rights, please contact us by following the instructions provided in the Contact Us section of this policy.

This Privacy Policy pertains only to the information we collect through our Service. The Service may contain links to third-party websites, apps, and services, including but not limited to social sharing features, payment processing and other related tools. Please be aware that we do not own, control, or have jurisdiction over these third-party entities.

These third-party sites and services have their own privacy policies and practices concerning data collection, use, and disclosure. Before interacting with or providing any information to these third parties, we strongly recommend that you familiarize yourself with their privacy policies and practices.

When you provide personal data in connection with our Online Payment Processing, Stripe receives that personal data and processes it in accordance with Stripe's Privacy Policy.

If you utilize the integrations of Google or Facebook to authenticate through our Service, you can find their privacy policies here:

• Google's Privacy Policy
• Facebook's Privacy Policy

Your personal data is primarily stored in the United States, where our main servers are located. However, for purposes such as analysis, archiving, backup, and other operational needs, your information might occasionally be transferred to other countries beyond Canada and the United States.

By engaging with our services, you recognize that your data may fall under the legal regulations of the respective country it is stored or processed in, which may include directives to disclose information to local governmental bodies, courts, or law enforcement agencies.

Regardless of where your personal data is transferred or stored, the protective measures and commitments outlined in this Privacy Policy will continue to apply, ensuring the security and confidentiality of your information. We are dedicated to upholding the highest standards of privacy, wherever your data may be processed or stored.

Our Service is not designed for, targeted at, or intended for use by individuals under the age of 18. By using our Service, you confirm that you are at least 18 years old or that you have obtained the consent of a parent or guardian if you are under the age of 18.

We strictly adhere to our policy of not knowingly collecting, using, or disclosing information from children under the age of 18 without the explicit consent of a parent or guardian.

If you become aware of any data we may have collected from individuals under the age of 18 without the proper parental or guardian consent, we encourage you to contact us immediately at the email provided below. Once we are informed, we will take swift action to deactivate the account and remove any Personal Data from our systems.

To provide you with the best experience on our platform, we utilize cookies, web beacons, pixels, and other related technologies. In this section we explain how and why we use these technologies and the choices you have regarding their use and management.

Browser Cookies: Cookies are small text files placed by websites on your device to store information about your online interactions. They can be set by the domain owner, known as 'First Party Cookies', or by trusted partners, called 'Third Party Cookies', which could include social media, advertisers, or security providers.

Cookies are either 'Session Cookies', which are deleted after closing the browser, or 'Permanent Cookies', which remain after the session ends. Permanent Cookies usually have limited lifespans, but some might last longer due to security or exceptional reasons.

Cookies can be classified in 4 categories based on their purpose:

• Essential Cookies are vital for the proper operation of our Service. They handle tasks such as user authentication and enable critical security and accessibility features.
• Functional Cookies allow our Service to adapt to individual user needs and preferences. These cookies remember user settings, previous searches, and other specifics to ensure a seamless experience.
• Analytical Cookies track and measure website and app usage to improve our Service. They help understand user interactions, gauge ad effectiveness, and enhance website relevance. The data collected includes viewed web pages, platform type, email interactions, user behaviors such as clicks, searches, and other engagement patterns on the Service.
• Marketing Cookies are used to gather user information across platforms to personalize ads and content. They profile users based on browsing habits, like visited websites and click behavior, enabling retargeted ads that align with individual preferences and previous online interactions.

Web Beacons: Web beacons, also known as tracking pixels, web tags, and other names, are small one-pixel graphic images delivered to your device through web pages, apps, ads, or HTML emails. They retrieve information like device type, operating system, IP address, and visit time. They allow us to determine when you open a marketing email and can assist in both serving and reading cookies, as well as triggering a cookie's placement.

Tracking URLs: Tracking URLs contain unique identifiers to determine the source website that directed you to the Service. For instance, if you access the Service via a social media page, search engine, or an affiliate site, these URLs help identify the referring source.

To learn more about cookies and how to manage or delete them, we recommend you visit allaboutcookies.org or the help section of your browser. If you choose to decline cookies, some parts of the Service may not work as intended or may not work at all.

If you have any questions regarding this Privacy Policy or how we process your Personal Data, please reach out to our Data Protection Officer via email at privacy@activifinder.com or use the Contact Form available on our website. We will respond to your inquiry as promptly as possible.

For security reasons, we may need to take steps to verify your identity before addressing certain requests. Depending on the sensitivity of the data and the nature of your request, this could include verifying your name, email address, or other relevant details.